Returns & Exchanges
At Lucky Elk, we want you to love every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our goal is to ensure your wardrobe fits your lifestyle perfectly with a seamless and transparent return process.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Print and Attach Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will notify you once your refund or exchange has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing